Privacy Policy

1. Introduction
Flawless Finish Cleaning Services ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or book through our third-party scheduling platform, Jobber.

2. Information We Collect
We may collect the following information from you:

• Name, phone number, email address, and service preferences when you fill out our contact or lead forms.

• Payment information when you book a service through Jobber.

• Automatically collected data such as IP address, browser type, and website usage through cookies.

3. How We Use Your Information
We use your information to:

• Provide and manage our cleaning services.

• Process bookings and payments via Jobber.

• Respond to your inquiries and send quotes.

• Improve our website and services.

• Send promotional emails (you can opt out anytime).

4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:

• Service providers assisting with business operations (e.g., payment processors, scheduling software like Jobber).

• Legal authorities if required by law.

5. Jobber & Third-Party Services
We use Jobber to manage bookings and payments. Jobber may collect and process your personal information according to its own privacy policy. You can review Jobber’s Privacy Policy here: https://getjobber.com/privacy-policy/.

6. Cookies & Tracking Technologies
We use cookies to improve your browsing experience. You can disable cookies through your browser settings.

7. Data Security
We take reasonable precautions to protect your personal information but cannot guarantee absolute security.

8. Your Rights
You can request to access, update, or delete your personal data by contacting us at admin@flawlessfinishcleaningservices.com.

9. Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website.

10. SMS/Text Messaging Privacy & Consent
By providing your phone number, you consent to receive SMS/text messages from Flawless Finish Cleaning Services regarding appointment reminders, service updates, customer support, and occasional promotional messages. Message and data rates may apply.

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Your text message content and opt-in data are kept private and only accessible by authorized team members. We retain SMS records as long as necessary to support customer service and compliance, or as required by law.

You can opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us directly at admin@flawlessfinishcleaningservices.com or 972-904-5488.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third party.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Flawless Finish Cleaning Services
admin@flawlessfinishcleaningservices.com
972-904-5488